Shipping Policy:

Washington Pottery Company offers delivery in our own trucks on the following basis:

Northwest Washington
Seattle -Olympic Peninsula
Tacoma to Chehalis along I-5 Corridor

Free delivery when shipped on our truck.
$50.00 delivery charge on less than $500.00 order.
Fuel surcharges may apply.

Greater Portland Area
I-5 Corridor – South to Salem

Free delivery when shipped on our truck.
$75.00 delivery charge on less than $500.00 order.
Orders between scheduled deliveries can be shipped common carrier FOB Kent.
Fuel surcharges may apply.

Eastern Washington
Washington Coast
North Oregon Coast
Salem – Eugene I-5 Corridor
Delivery charge – 5% of invoice total.
$75.00 delivery charge on less than $500.00 order.
Orders between scheduled deliveries can be shipped common carrier FOB Kent.
Fuel surcharges may apply.

North Idaho
Boise Area
North East Oregon

Delivery charge – 10% of invoice total.
$100.00 delivery charge on less than $500.00 order.
Orders between scheduled deliveries can be shipped common carrier FOB Kent.
Fuel surcharges may apply.

Twin Falls, Sun Valley
Eastern Oregon
South Oregon and Coast
Montana – 
Utah

Delivery charge – 5% of invoice total.
$75.00 delivery charge on less than $500.00 order.
Orders between scheduled deliveries can be shipped common carrier FOB Kent.
Fuel surcharges may apply.

Greater Vancouver
British Columbia Area

$500.00 minimum order plus duty and brokerage – FOB Kent, Washington.

NO MINIMUM FOR CUSTOMER PICK-UP
ALL OTHER NORTH AMERICA LOCATIONS MINIMUM ORDER $1000.00
WILL BE SHIPPED COMMON CARRIER FOB KENT

Return Policy:

Merchandise cannot be returned without prior authorization from our office. A 10% restocking charge will be applied to all non-defective returned items.
Special orders cannot be returned.

Our trained warehouse staff will package our products to assure arrival at your location undamaged.

If there is a problem with your shipment, PLEASE REPORT ALL DAMAGES OR SHORTAGES WITHIN 48 HOURS OF DELIVERY.